Frequently Asked Questions

Everything you need to know about shopping with The Pod Company

What is the status of my order?

Once your order is placed, you will receive a confirmation email. When your items ship, we will send a second email containing your tracking number so you can follow your package's journey.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed clothing items with original tags attached. Simply visit our returns portal to start your process.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you ship internationally?

Yes, The Pod Company ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your materials sustainably sourced?

Quality and ethics are at our core. We partner with certified manufacturers to ensure our fabrics are sourced responsibly and meet high environmental standards.